Frequently asked questions

Here are the answers to the most common questions we receive.
How can I purchase Pizza Hut Cards?
I purchased a Pizza Hut Card online, but I never received it. Is there a phone number I can call to get help?
Is it possible to buy large quantities of Pizza Hut Cards?
Can I buy a Pizza Hut Card for someone and have it mailed directly to him/her?
Can I use my Pizza Hut Card at any Pizza Hut restaurant?
Can I reload my Pizza Hut Card when the value on the card is low?
Can I give my Pizza Hut Card to someone else to use when I’m not present?
If I misplace or lose my Pizza Hut Card, can I get a replacement card or a refund?
Does my Pizza Hut Card ever expire?
Are dormancy fees applied to my Pizza Hut Card account?
Can I use the Pizza Hut Card to pay for my delivery order?
Can I use a credit card to pay for a Pizza Hut Card?
Should I keep my Pizza Hut Card even though it has no value?
I don't have enough value left on my Pizza Hut Card to pay for my entire order. Can I still use it to place an order?
Do you donate gift cards to charity or civic organizations?
How do I check the balance on my Pizza Hut Card?
I can't find what I'm looking for. Where can I go to ask my question?
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THE DELIVERY CHARGE IS NOT A DRIVER TIP. Offers available for a limited time. Additional charge for extra cheese, Stuffed Crust, and extra toppings may apply. Product availability, combinability of discounts and specials, prices, participation, delivery areas and charges, and minimum purchase required for delivery may vary. Availability of WingStreet® products and flavors varies by Pizza Hut® location.

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